Refuelling guide
Five steps for refuelling in Japan, common Japanese pump labels and safety reminders.
Check the fuel before filling
Check the fuel-door label and rental contract. If they disagree or you are unsure, ask the rental company before filling.
- レギュラー
- Regular petrol
- ハイオク
- High-octane petrol
- 軽油
- Diesel
A kei (light) car does not necessarily use diesel. 軽油 means diesel, not “fuel for light cars”.
Make it safe before opening the cap
Switch off the engine. No smoking or flames. Touch the static-discharge pad before opening the fuel cap, and follow the station’s safety notices.
Follow the machine’s instructions
Select the fuel you have checked and the amount or full-tank option. Payment order varies: follow the screen or ask an attendant.
- セルフ
- Self-service
- 現金
- Cash
- 会員
- Member
- 満タン
- Full tank
Hold the nozzle; stop when it stops
Insert the nozzle fully and keep holding it while filling. Stop at the automatic shutoff; do not top up. If it repeatedly stops too early, ask an attendant.
Finish at the pump
Return the nozzle and close the fuel cap and door securely. Follow the station’s remaining payment steps and collect your receipt.
At a staffed station, ask the attendant to help you refuel.
Wrong fuel?
Do not start the engine or switch on the vehicle’s power. Contact the attendant and rental company for help.